Managing Social Media Accounts and Email After a Loved One has Passed

By: Ian Elliott
Monday, September 19, 2016

Social media has become a big part of our lives today. We are able to keep in contact with family and friends, view posts and pictures, and even maintain a professional business profile online. It is more than likely that your loved one is active on several social media platforms and here are some of the more common platforms and instructions with managing them and deactivating accounts after a loved one has passed:

 

 

Facebook:

  1. Click the account menu at the top right
  2. Select “Settings”
  3. Click “Security” in the left column
  4. Choose “Deactivate Account” – then follow the steps to confirm

Memorialize: You have to have proof of death for the account holder (Death Certificate) – and submit a request to Facebook.

 

 

LinkedIn

  1. Log into your loved one’s LinkedIn account
  2. Put the cursor over the profile picture in the top right corner
  3. Go down and click on “Privacy and Settings”
  4. Re-enter the password if required and click “Account” on the left
  5. Click “Close Account”
  6. Confirm deletion of account

 

Twitter

  1. Go to account settings & click on “Deactivate account” at the bottom of the page
  2. Read over the deactivation information and click “okay”
  3. Enter the password when prompted to verify the deactivation

Note: The deletion of the account can take up to 30 days as stated in the Privacy Policy. Also, content may still appear in Google and Bing after the deactivation which Twitter has no control over.

 

 

Email

Depending on the provider your loved one has an email with, the process can vary. Here are the steps to a few of the common email platforms:

Hotmail or Outlook

  1. Log in to the account
  2. Click the account holder name at the top right
  3. Click Account Settings
  4. Click on Manage Advanced Security
  5. You will be brought to a Security Setting Page where you can then click Close Account

Note: You may be asked to verify your identity with a code that will be emailed to an alternate email address.

 

Gmail

1.     Sign into the Google account

2.     Look for the email address in the top right-hand corner

3.     Click Data tools at the top

4.     In the Data tools box, select Delete products

5.     Select Remove Gmail permanently

6.     Confirm the deactivation

7.     Review the confirmation

 

To obtain access to these accounts you will need login information. If your loved one has not left you with this information you can contact the social media platform directly to gain access and deactivate or memorialize their accounts.

 

Remember to save all information or photos that you wish to keep before deactivating because a deactivation will permanently remove everything. If you would like some advice or wish to speak to our professionals here at, Arbutus Funeral Home, you can contact us here and we will be happy to help. 

Leave a comment
Name*:
Email:
Comment*:
Please enter the numbers and letters you see in the image. Note that the case of the letters entered matters.

Comments

Please wait

Previous Posts

Financial Benefits of Pre-Planning Your Funeral

Funeral pre-planning isn’t a novel idea anymore and an increasing number of people are now opting for it. The concept of death doesn’t scare every person and many feel that just like they plan so m...

What to Expect After the Funeral

The period between a person's death and their funeral can be fairly busy. Family members have to contact relatives, hire a funeral home, make arrangements, and handle the paperwork. All of these ta...

Top Tips On Staying Safe In Public During The Pandemic

Staying safe during this time is all about self-isolation and social distancing. But there are times when you would have to step out.  It could be to buy some essentials or run a small errand....

Grief Amid The Pandemic: How To Show Love And Support Through Social Distancing

The modern lifestyle seems to have come to a standstill during this pandemic, but life continues as it always has. Births and deaths are happening every day, forcing people to deal with big life ch...

Documentation to Have In Place Before Death

As a person gets older, it's necessary to ensure all the documentation is in order. We all have several different types of documentation to keep, including legal, financial, medical, contacts, real...

Personalizing a Funeral with Unique Song Selections

Music is often the balm to our soul, especially during trying times. People often take solace from songs, finding comfort in the rhythm and lyrics. Most develop a personal connection with special s...

Celebrant Or Clergy Member, Which Should I Choose, And Why?

A funeral is an organized event, specifically designed to help family members and friends say farewell to their deceased loved one. A clergy member or celebrant is a vital aspect of this event as t...

3 Funeral Etiquette Tips You Need to Know

Funerals are often emotionally charged and even the slightest mistake can cause deep offense to grieving individuals. At Arbutus Funeral Service, we believe that funerals should have a comfortable,...

Helping Children Understand Loss

Children have a unique way to view this world and its complexities. Just because they view things differently doesn’t mean adults should underestimate their level of awareness or understanding. At ...

Coping with the Death of a Sibling

Dealing with the loss of a sibling is never easy. There are several mixed emotions, unresolved issues, and a sense of responsibility towards other members of the family. At Arbutus Funeral Services...